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May 2019

New Report: Telecom Fraud & Business Assurance Solutions, Services & Strategies

New Report: Telecom Fraud & Business Assurance Solutions, Services & Strategies

Dear Colleague:

The transition is well-underway to improved fraud and business assurance systems that incorporate advanced tech such as: machine learning, cross-industry expertise, master data management, cloud, and mobile monetization.

But will your company make the right decisions on where to invest for the future?  What Assurance investments should you make today that will pay off in a competitive edge or major cost savings tomorrow?  Wouldn’t it be great to own an up-to-date resource that sorts through the issues and sharpens your ability to make the right decisions?

Well, that resource is what TRI delivers in a new 495-page Report — Telecom Fraud & Business Assurance Solutions, Services & Strategies.  The Report both organizes the insights of Assurance experts and analyzes the “state-of-the-practice” in crisp advice and predictions.

Insights from Four Dozen Assurance Experts

Take a look at the quality and experience of the expert contributors whose advice and insights are captured in the Report.  In all, about 70% of the content these experts talk about is fraud/identity-related and the remaining 30% is business/revenue assurance/analytics-related.

We are especially delighted to publish insights from two top consultants: Colin Yates of Yates Fraud Consulting and Luke Taylor of Lateral Alliances, who discuss FM/BA professional challenges in the 18-page Chapter entitled, Free-Wheeling Discussions with Consultants Colin Yates & Luke Taylor.

Executive Summary Report
Click image to go to Executive Summary request page

Who can Benefit from the Report?

The Report is written for both telecom managers of assurance programs, and the solution vendors who help them get the job done.

As a telecom or virtual operator, the Report is ideal for getting your team up to speed on the latest solutions and strategies.  Think about it: a couple thousand dollar investment in intelligence could have a big payoff in fraud prevention and better business control at your firm.

On the solution vendor side, the Report is key to your strategic planning since we had conversations with the vast majority of assurance solution competitors.  The Report will help you answer the vital question: which corner(s) of the fraud/business assurance market should I spend my next R&D and marketing dollars?

Scan the Report’s Table of Contents & Executive Summary

We’ve organized the Report for easy access and reference.  We’ve added subtitles through the interview texts and thoroughly indexed this big Report so can quickly find what you are looking for.  You can get the Report in MS Word, PDF, and HTML versions — with accompany Excel sheets for the forecasts.

For a taste of the content in the Report, ask us to email you the free 12-page Executive Summary.  And be sure to scan the details: table of contents, report contributor bios, vendor profiles, and deliverables you get with the Report.


Dan Baker Signature

Dan Baker

Report Author & Research Director/Owner, TRI


As with any research you buy from TRI, your satisfaction is fully guaranteed.  If the report does not deliver the quality of research you expect, within 30 days you can return it and receive a full refund on your purchase.

Copyright 2019 Black Swan Telecom Journal

Dan Baker

Dan Baker

Dan Baker is research director of Technology Research Institute (TRI) and editor of the Black Swan Telecom Journal.

Technology Research Institute (TRI) has been writing analyst reports and researching telecom software and systems markets since 1994.

For the last several years, TRI has been following developments in telecom Fraud Management, Revenue Assurance and Analytics solutions.

Most recently, TRI is exploring telecom opportunities in IoT, connectivity, AI/ML and edge computing (4G and 5G) in the Asia Pacific market.   Contact Dan via

Luke Taylor

Luke Taylor

Luke is a seasoned business executive with a deep knowledge of telecoms fraud management and business assurance from his 20 years in the industry working for a risk management software vendor.

He founded Lateral Alliances in 2017 to offer business management and consultancy services focused in the IT sector and specifically telecoms risk management.

Luke has also established his own not-for-profit awards body, Risk Reward Awards with the goal of recognizing the best work done by risk professionals in the telecoms sector.   Contact Luke via

Colin Yates

Colin Yates

Colin started his working life in Law Enforcement in New Zealand, then after 18 years moved to a Risk and Fraud Management role in Telecom New Zealand.

After 12 years there, he moved to Vodafone New Zealand and for the next 12 years had roles with Vodafone in New Zealand, Australia, Germany and the UK, leaving Vodafone in 2012 as Group Head of Fraud Management and Investigations, having had responsibilities for managing fraud and investigations right across the Vodafone footprint.

Colin has held Management positions in the GSMA Fraud Forum, CFCA, FIINA and Pacific Partners.

He is currently managing his own firm, Yates Fraud Consulting Limited which consults back to industry operators to review their Fraud and Revenue risk maturity.  He also manages an IPR Test Number database currently in use by some of the world’s largest operator groups.

Colin is a Certified Fraud Examiner (CFE) and is also a Fraud Adviser to PITA (Pacific Islands Telecommunications Association).   Contact Colin via

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