RA Maturity: Index

The Revenue Assurance Game: How the Rules Change in the Era of IoT & Mobile Broadband

May 2015

The Revenue Assurance Game: How the Rules Change in the Era of IoT & Mobile Broadband

interview with Rene Felber & Gadi Solotorevsky

Revenue assurance is perhaps the hardest of telecom functions to define because the term is used in so many different senses. This discussion on the evolving role of revenue assurance was catalyzed by a survey of experts in the profession.

Day in the Life of a Revenue Assurance Analyst

August 2014

Day in the Life of a Revenue Assurance Analyst

interview with Michael Lazarou

Revenue assurance is much more than a software category. It’s individual analysts struggling to help their larger organizations get a handle on system errors and coordination problems. In this interview, an analyst reveals the many challenges of getting the revenue assurance job done at a small GSM operator in Europe.

Revenue Assurance: History and New Beginnings in RA Maturity

January 2014

Revenue Assurance: History and New Beginnings in RA Maturity

interview with Daniela Giacomantonio & Gadi Solotorevsky

The Roman Forum was the center of commercial life in ancient Rome. Now, two millennia later, the Forum lives on in the exchange of ideas across countless professions and media. In this interview, two Revenue Assurance experts discuss both the new RA Maturity initiative of the TM Forum and the value of telco/solution vendor collaboration.

Versatile, Portable & Corrections-Savvy: Quest for the Swiss Army Knife of Revenue Assurance Software

July 2012

Versatile, Portable & Corrections-Savvy: Quest for the Swiss Army Knife of Revenue Assurance Software

by Mark Yelland

Revenue assurance maturity models are not cast in stone. Since best practices will change over time, it’s healthy to explore moving maturity models forward. For example, great gains have been made in leakage detection, but RA corrections has been harder to master. The author dreams about seven functions that should ideally come together in a single all-purpose revenue assurance software tool.

Revenue Assurance Maturity: Report From the Arena

January 2011

Revenue Assurance Maturity: Report From the Arena

interview with Eric Nelson

Revenue assurance maturity can‘t be easily computed. How do you compare the KPIs of Comcast billing with that of mobile money RA in Western Africa? Even still, this article offers some universal RA wisdom from a straight-shooting veteran of carriers large and small. Topics discussed include: dashboard or process, COTS vs. inhouse solutions, and tips on gaining internal support for the RA practice.

Recent Articles

An Easy-to-Deploy Fraud-Control Handshake for Voice Operators is Here: When Will it Takeoff? — interview with Vasily Birulin — Real-time sharing of signaling data between originating and terminating carriers delivers a fraud-watching handshake before a call starts and as long as the call is active.
Well done, Fraud Fighter. I Now Promote You to Superhero of Trusted Communications — interview with Peter Ford — A “trusted communications superhero” campaign raises awareness of several inter-related professions that protect digital engagement for telecoms, enterprises, and the public sector.
The Bite Group Teams with Elitnet to Deliver Advanced Wangiri and ML-based Fraud Control — interview with Jonas Milerius & Vidmantas Sablinskas — The Lithuania-based Bite Group has adopted Onyx, an ML- and rules-based off-the-shelf FMS from Elitnet. Bite’s head of fraud management and Elitnet’s solution architect discuss challenges and opportunities faced by small- to mid-sized MNOs as they implement and customize an affordable rules- and machine-learning-based FMS.
GCX Builds a Layer 1 Subsea OSS: Wavelengths to Data Centers and Persistent Edge Connectivity for Clouds — interview with Jim Fagan — A tutorial on the business of undersea cables and how edge computing, clouds, and a subsea software defined network (SDN) will work together to deliver connectivity and advanced IoT use cases such as the connected car.
Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich Call Data to Consumers — interview with George Cray & Tom Sawanobori — A fraud control solution vendor and national wireless association have teamed up to drive adoption of a new, central cloud service for enterprise vetting and validation to leverage STIR/SHAKEN info for telecoms in the U.S. market.
Special Report: The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA — by Dan Baker — This 49-page free Report on communications-related fraud analyzes the FTC’s annual Sentinel consumer fraud statistics and provides a sweeping view of trends and problem areas. It also gives a cross-industry view of the practices and systems that enable fraud control, identity verification, and security in our “zero trust” digital world.
How HGC Global Communications Builds Integrated Fiber, Undersea & Platform Solutions for Southeast Asian ISPs & Content Providers — interview with Ravindran Mahalingam — The head of an international telecom division explains the challenges and opportunities faced by content providers, ISPs, gaming firms, and streaming firms. Learn about the market forces at play to win eyeballs in Southeast Asia and why partnering to deliver infrastructure and platform makes sense.
Tokopedia, Indonesia’s E-Commerce King, Partners with 11 Million Merchants; Adopts Multi-Cloud to Drive Innovation — interview with Warren Aw & Ryan de Melo — Indonesia’s Tokopedia, founded in 2009, has grown to become one of world’s leading e-commerce players. Read about its success, technology direction, and multi-cloud connectivity adoption.
An ASEAN Vision: Bring Telecom-Infrastructure Enabled Healthcare & Remote Doctor Access to Everyone — interview with Chern Chet — A medical doctor at the forefront of driving telecom connectivity enabled healthcare lays out his expansive and compelling vision of the key role 5G, clouds, mobility and AI connectivity play in serving the sick, the healthy, and those living in remote areas.
Bridge Alliance: Knocking Down Regional & Mobile Connectivity Barriers so Connected Car Markets Get Rolling in Asia — interview with Kwee Kchwee — The CEO of an Asian consortium of mobile operators explains how they help simplify and harmonize their members‘ operations in support of multi-national corporations. This integration is enabling two huge industries to come together in Asia: auto manufacturing and telco.
Subex’s New HyperSense AI-Platform Aims to Turn Telcos into Agile, Analytics-Driven Ubers and Rakutens — interview with Rohit Maheshwari — An expert explains why telcos must swiftly adopt the AI/analytics methods of hyperscaler firms. Giving telco examples where cross-company data sharing can make a difference, he explains the 12 key features of a new platform designed to deliver more agile and collaborative intelligence across a telco.
Epsilon’s Infiny NaaS Platform Brings Global Connection, Agility & Fast Provision for IoT, Clouds & Enterprises in Southeast Asia, China & Beyond — interview with Warren Aw — Network as a Service, powered by Software Defined Networks, are a faster, more agile, and more partner-friendly way of making data global connections. A leading NaaS provider explains the benefits for cloud apps, enterprise IT, and IoT.
PCCW Global: On Leveraging Global IoT Connectivity to Create Mission Critical Use Cases for Enterprises — interview with Craig Price — A leading wholesale executive explains the business challenges of the current global IoT scene as it spans many spheres: technical, political, marketing, and enterprise customer value creation.
Subex Explains its IoT Security Research Methods: From Malware & Coding Analysis to Distribution & Bad Actor Tracking — interview with Kiran Zachariah — IoT security trends and an inside-look how research and monitoring teams coordinate to deliver a full-service IoT and OT security program.